This Privacy Policy explains how we use any personal data we collect about you when you use our website or our services.

The European General Data Protection Regulation (GDPR) applies from 25 May 2018 and sets out rules for how organisations collect, store and use personal data. This Privacy Policy is intended to give you clear information in line with those rules.

Who we are
Pro Signs (“we”, “us”, “our”) is a signage and vehicle graphics business based in Dublin, Ireland. We are the “data controller” for the personal data collected via this website.

What information do we collect about you?
We may collect and process the following information when you use our website or services:

• Contact details such as your name, company name, email address and phone number when you request a quotation, place an order, or use our contact forms.
• Order and delivery details when you purchase products or services from us.
• Any information you choose to include in free-text fields (for example, job details or special instructions).
• Technical information such as IP address, browser type and pages visited, collected through cookies and analytics tools (see “Cookies” below).

How will we use the information about you?
We use your personal information to:

• Provide quotations, process your orders and deliver our products and services.
• Respond to enquiries sent via our contact forms, email or phone.
• Manage our business relationship with you (for example, invoices, statements and account queries).
• Improve our website, products and services by analysing how visitors use the site.

Our main legal bases for processing this information are: (a) to perform a contract with you or take steps at your request before entering into a contract; and (b) our legitimate interests in running and improving our business. Where we rely on consent (for example, certain cookies), you can withdraw that consent at any time.

Who has access to your information?
We do not sell your personal data and we do not share it with third parties for their own marketing purposes.

We may share your information with:

• Service providers who help us operate our business (for example, website hosting, IT support, analytics providers and delivery/courier services). These providers are only allowed to use your information to provide services to us.
• Professional advisers such as accountants or legal advisers, where necessary.
• Public authorities, regulators or law enforcement agencies where we are required to do so by law.

Some of our service providers may be located outside the European Economic Area (EEA). Where this is the case, we will ensure that appropriate safeguards are in place to protect your personal data in line with GDPR requirements.

Other Websites
Our website may contain links to other websites. This Privacy Policy only applies to our website. If you follow a link to another website, we recommend that you read their own privacy policy.

Cookies
Cookies are small text files that are placed on your device when you visit a website. They help the site work properly and provide information to the site owners.

Most internet browsers accept cookies automatically, but you can change the settings of your browser to delete cookies or prevent automatic acceptance. This link explains how you can control cookies via your browser – remember that if you turn off cookies in your browser, these settings apply to all websites, not just this one.

The following types of cookie are used on this site (we do not list every single individual cookie by name):

1. Our own cookies
We use cookies to help our website function properly, for example to remember if we have already shown you certain messages (such as whether you declined to use our app or take a survey).

2. Analytics cookies
We use analytics software to understand how visitors use our website – for example, which pages are visited and how visitors reach the site. This information is used in aggregated form (not to identify individual visitors) and helps us improve our content and services.

3. Third-party functionality cookies
Our site, like many websites, includes functionality provided by third parties. A common example is an embedded YouTube video. These third parties may set their own cookies when their content is displayed on our site.

4. Social media cookies
Many users like to “Like” or share our content on social media platforms such as Facebook, Twitter, Pinterest or LinkedIn. These services may set cookies on your device when you use their features. If you would like to tell specific third-party services never to use cookies on your computer, visit the Consumer Cookie Opt-Out website.

Where required by law, we will ask for your consent before placing non-essential cookies (such as analytics or social media cookies) on your device. You can withdraw your consent at any time by changing your browser settings or your cookie preferences.

How long do we keep your information?
We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including to meet any legal, accounting or reporting requirements. The precise retention period will depend on the type of data and the reason we collected it (for example, we may keep basic invoice and order information for tax and accounting purposes for up to 6 years).

Your rights
Under data protection law, you have a number of rights in relation to your personal data, including the right to:

• Request a copy of the information we hold about you.
• Ask us to correct information you think is inaccurate or incomplete.
• Request that we delete your personal data in certain circumstances.
• Request that we restrict the processing of your personal data in certain circumstances.
• Object to processing based on our legitimate interests.
• Request that we transfer your personal data to you or another organisation (data portability), where applicable.

If you would like to exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with your local supervisory authority. In Ireland, this is the Data Protection Commission (DPC).

Access to your information
If you would like a copy of the information we hold about you, or you would like to exercise any of your other rights, please email us at info@prosigns.ie.

Changes to our Privacy Policy
We review our Privacy Policy regularly and will place any updates on this web page. This Privacy Policy was last updated on 14 November 2025.

Contact us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Pro Signs, Dublin, Ireland
Email: info@prosigns.ie